[Thinkpad] OT - Remote Support Software

[Michael Geary]

> Looking at some options for remote support software for 
> clients who have the occaisional need to have me connect to 
> desktops & diagnose systems. File transfer is required.
> 
> Has to be able to get behind firewalls - gateways, without 
> the need for a IT guy on the other end to open ports.
> Most times it's just a station operator with few skills that 
> initiates the support request.

It would be worth trying out Copilot. It's not cheap, but for paying
customers the time saved may be worth it.

https://www.copilot.com/

-Mike